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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kristy Russell

March 17, 2023

5  out of  5 rating by Kristy Russell
"I am so happy we chose State Farm for insurance. We was paying ridiculous price with Geico and we had been with them for over 7 years. They do not care about their customers. I decided to call Cayla Donaldson and let me tell you we could not be happier and they really treat you like family and to us our family is very important ❤️ I would highly recommend calling Cayla and her team for your insurance!! Thank yall Cayla and team at State Farm Lawrenceburg!!"

Melanie Poag

March 11, 2023

5  out of  5 rating by Melanie Poag
"Listens to your concerns and acts accordingly. Sweet, friendly, and informative. Very caring!!"

George Ide

February 25, 2023

5  out of  5 rating by George Ide
"Without a doubt, together Kayla Lopp and Dawn Franks have made insurance painless and enjoyable. Starting with Kayla while relocating my business and home from Chicagoland to Waverly... multiple vehicles (SUVs, pickups, cars, RVs, trailers, old townhouse and new home, etc.). AND most recently, Dawn on many occasions making changes (plus add my classic collectors MB 450SL and 27Ford Bucket out of storage) and with inquiries, she was most pleasant, friendly (even fun), remaining professional while explaining my options, offering suggestions for much better coverage at a FAR BETTER rate!!! It doesn't get any better!! I was even given a contact for my commercial vehicles (semi tractors and trailers). I highly recommend this place. Thank you."

Blake Waggy

February 15, 2023

5  out of  5 rating by Blake Waggy
"Lee helped me get great coverage on my new car for an amazing price couldn’t be any happy with the service he has provided me being an existing customer"

Michael Creamer

February 15, 2023

5  out of  5 rating by Michael Creamer
"Lee saved me a ton of money insuringmy rides! Can't be any happier!"

Jessica Holt

February 15, 2023

5  out of  5 rating by Jessica Holt
"Lee was great at helping me with my insurance needs. He was friendly, knowledgeable, and helpful. I recommend this office and Lee himself."

Misty Gordon

February 10, 2023

5  out of  5 rating by Misty Gordon
"Lee was great at helping me with plenty of discounts, information regarding my policy. I highly recommend people to use this office and Lee himself in the future."

Kyesha Witwer

January 20, 2023

5  out of  5 rating by Kyesha Witwer
"Lee was very helpful and friendly! He made sure I understood everything clearly and took my best interest in finding policies that worked for me!"

Zachary Weathers

January 13, 2023

5  out of  5 rating by Zachary Weathers
"I had a problem with a miscommunication between the state and my insurance. Came into the office today and Lee Hagar was a life saver. He called and got everything squared away and sent them the information that they needed. I told him in person he was a good man because I never would have made it through all that."

Valerie Irvine-Karinen

January 9, 2023

5  out of  5 rating by Valerie Irvine-Karinen
"Wow! I'm so happy I chose State Farm to get insurance for my converted school bus/motorhome, I had been dreading it and instead had an awesome experience. Justin was super quick and communicative and got me an amazing rate, I honestly don't think I could've gotten luckier with who helped me! 15/10 would recommend, I can't say enough kind words. Thank you so much, Justin at State Farm!"

Mikayla Bailey

January 6, 2023

5  out of  5 rating by Mikayla Bailey
"Lee was very knowledgeable and helpful! He helped me save money and made everything super easy to understand!!"

jeff smith

December 11, 2022

5  out of  5 rating by jeff smith
"The whole experience was good no complaints they were very courteous!"

Courtney Wix

December 9, 2022

5  out of  5 rating by Courtney Wix
"Lee was great! Very knowledgeable and friendly. He helped us get better insurance for less."

Tracey Day

November 7, 2022

5  out of  5 rating by Tracey Day
"Outstanding service, very friendly, and they got me better coverage for a better price."

Tess Bowen

November 4, 2022

5  out of  5 rating by Tess Bowen
"Kind and informative! Lee takes time to make sure the coverage is right for you."

Sandra FaulknerPerez

November 3, 2022

5  out of  5 rating by Sandra FaulknerPerez
"Had an amazing experience with Justin from State Farm today. He made switching insurance not just painless but pleasant.... Thank you."

Isabella Suro

November 2, 2022

5  out of  5 rating by Isabella Suro
"Justin was great I was trying to switch insurance since I moved from out of state and he made it so easy! Super fast and courteous honestly the best service from the insurance reps I've had over the past week."

Marilyn Sharp

October 25, 2022

5  out of  5 rating by Marilyn Sharp
"Great customer service"

Alexander Castro

September 8, 2022

5  out of  5 rating by Alexander Castro
"Aubrey Baker was really helpful! Really recommend her."

Tammy Holt

August 19, 2022

5  out of  5 rating by Tammy Holt
"My agent, Aubrey, was able to save me money and provided better coverage options than my previous company. The whole experience was fast and simple. I would recommend anyone to make the change to State Farm!"

Kayla Rosson

August 8, 2022

5  out of  5 rating by Kayla Rosson
"Leland Hager helped get me swapped an saved me money an got me extra coverage! Thanks for all your help!"

Chevy guy 5.3

July 20, 2022

5  out of  5 rating by Chevy guy 5.3
"I had a great experience switching my insurance over to state farm I saved a ton of money plus I got extra coverage and lower deductibles thank you Justin"

Tammy Walden

July 8, 2022

5  out of  5 rating by Tammy Walden
"Lee Hager is very helpful and knowledgeable ."

Chazley Victoria

June 21, 2022

5  out of  5 rating by Chazley Victoria
"I’ve had an amazing experience with Caylas State Farm and I highly highly recommend getting your insurance with them if you don’t already! After experiencing an unfortunate accident, my agent Justin was right there to help me through the process of getting myself back on the road. They made everything easy and quick and I can’t thank them enough for being there for me when I needed them and going above and beyond for me!"

Chase W

June 10, 2022

5  out of  5 rating by Chase W
"Can't recommend Justin enough! Extremely helpful."